How do I book?
Bookings can be made online on our Book Now page where you can select your desired day and time and pay online. Bookings can be made over the phone by calling 4789 0140. A deposit will be required at time of booking.
How many people can I have in my group?
Each game can accommodate 2 to 6 people, if your group is larger than 6, consider booking more than one game at similar time slots. If your group size is larger than 18, consider booking back to back sessions. Grab your favourite squeeze or a bunch of mates and Book Now
What time should I arrive for my booking?
Please arrive 10-15mins prior to your appointment time for a briefing and to ensure everyone is ready for an adventure. If you are more than 10 minutes late, this may affect the length of your game as we may have a group booked in the room after you. A booking becomes a no-show and entry […]
Do you have wheelchair accessibility?
Unfortunately, the business is on the first floor without wheelchair access. Check out the Visit Penrith blog highlighting Penrith activities that are wheelchair accessible.
What is your refund policy?
Narrow Escape Rooms does not accept cancellations or provide refunds once the booking is confirmed, however teams can reschedule their booking time if more than 24 hours’ notice is provided. A confirmation email or text message will be sent, outlining the details of the new booking. The original booking will not be rescheduled until a […]
